Adding a Shared Mailbox to your Outlook Web Client (2023)

If you need regular access to a shared mailbox, and you are using Outlook on the Web, follow the instructions below to add it to your Outlook view.

- Right click on "Folders" and select "Add Shared folder or Mailbox".

 

- Start typing the email address you are trying to access. Select the account and click "Add".

 - The added email account will appear at the bottom of your Outlook tree, on the left under your inbox similar to the example below.

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You will not be able to add additional email accounts unless you have been given permission to the email account from either the account owner or an Administrator.

 

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