Microsoft Authenticator - Adding Additional Devices

Microsoft Authenticator - Adding Additional Devices

Setting up Microsoft Authenticator on multiple devices is both recommended and beneficial for several reasons:
      1. Backup for Access: If your primary device is lost, stolen, or not functioning, having Microsoft Authenticator set up on another device ensures you can still access your accounts. This way you don't have to contact IT support to request that your 2FA preferences be reset.
      2. Convenience: Sometimes, you might not have your primary device handy, but need to authenticate a login. If you have multiple devices, such as a tablet or a secondary phone, having the app on these devices can make it more convenient to authenticate from wherever you are.
      3. Travel and Accessibility: When traveling, you might not always carry all your devices with you or might face issues with one (like battery drain, no network connectivity). Having a backup on another device can be a lifesaver in such situations.
      4. Ease of Transition: If you are switching to a new phone or tablet, having Microsoft Authenticator already set up on another device can make the transition smoother. You can easily transfer or set up credentials on the new device without being locked out of your accounts.
To add Microsoft Authenticator to additional devices, follow the instructions below.

Steps - (For simplicity, it is recommended that you perform these steps using both a laptop/desktop and the mobile device you are adding authentication to.)
1. From your laptop/desktop, using your preferred web browser (Chrome, Firefox, Edge), go to https://myaccount.microsoft.com.

2. Log in using your ABWE email and password.
3. Click on Update Info in the Security Info panel. Picture 1
Picture 1 - Security Info panel
* You will see currently registered devices listed on this page and can delete any devices you no longer use.
4. Click Add sign-in method. Picture 2
Picture 2 - Add Sign-in Method
5. In the dialog box, click the drop-down arrow to Choose a method and select Authenticator app. Picture 3
Picture 3 - Choose Authenticator App
* If you do not already have the app on your device you will need to download it. Click Here for instructions on how to download the Microsoft Authenticator app.
6. Open the Microsoft Authenticator app on your additional mobile device and step through the bullet point instructions below.
  1.       On the mobile device, if you are not already prompted to select the account type, click the "+" in the upper right corner to add a new account.
  2.       Choose "Work or school account" as the account type.
  3.       Choose "Scan QR code".
  4.       On the laptop/desktop, click "Next" until you see the QR barcode.
  5.       Scan the code using the Authenticator app.
  6.       Click "Next" on the laptop/desktop. Picture 4
Picture 4 - Scan the QR code
7. Both of your devices that now have the Authenticator app configured will get the notification. On the new device, type the number you were provided and approve the sign-in request. Picture 5
Picture 5 - Approve the Notification
8. Once the notification has been approved you will be able to click Next. Picture 6
Picture 6 - Notification Approved
* Once you click Next you will be able to see that another device was added to your Security info.
9. At this point the setup is complete and either device can unlock your account. You can close out of the app and website or choose to repeat these steps to add yet another device. Picture 7
Picture 7 - Device Successfully Added


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