Initial Setup of EXT
In this article you will learn how to set up your work email using the Microsoft Authenticator app.
Setup is easier to complete by using more than one device. We recommend that you have both a tablet/phone and a laptop/desktop to complete the following steps.
1. Open your web browser (Chrome, Edge, Firefox, etc.) and type outlook.com in the address bar, or click the link in this sentence.
(Click login found on the upper right)
2. On the login page enter the email address assigned to you
3. We use 2FA to protect your account and more information is required to get through the setup. Click Next on the More Information Required prompt. Picture 2
4. Before proceeding, be sure you have the Microsoft Authenticator App installed on your phone or tablet. Microsoft Authenticator is not available for laptops or desktops.Warning: the first result in both the Apple and Google App Stores is a third-party app that requires purchase and is not the correct version. Be sure the app is published by Microsoft.
5. Click Next after you have the authenticator app.
6. Open the Authenticator App on your phone or tablet before clicking Next on the Keep Your Account Secure page.
7. In the Authenticator App click the + button in the upper right corner. If this is your first account to set up, nothing will be displayed below the blue bar.
8. Choose to add an account for Work or School. Picture 6
9. In the pop-up box, choose Scan QR Code.
10. On your laptop or desktop, click Next on the Keep Your Account Secure page. A QR Code will be provided. Use the Microsoft Authenticator app to scan the QR code, not your camera app. Once you have scanned the code, click Next on your computer.
11. On the Keep Your Account Secure page, a number will appear in bold type. This number will be different each time you login.
12. Type the number you see into the pop-up box in your Authenticator App and click Yes.
13. A dialog box will appear on your computer that says Notification Approved. Click Next.
14. You will be asked to create a name for your app password. You cannot skip this step, but this name will never be used or needed again. Create a name that has at least 8 characters.
15. Once you create a name you will be able to click Next.
16. A password will be provided but it will never be used. You do not need to record it. Click Done.
17. You have successfully set up your security information. Click Done to continue.
18. After clicking Done you will be prompted to Update Your Password. The Current Password is the temporary password provided to you with your email address. Create a new password that is at least 8 characters containing UPPERCASE, lowercase, at least one number and at least one symbol (spaces are acceptable). Click Sign In.
19. After signing in, it will ask if you would like to Stay Signed In. This is your personal preference. Once you choose, it will open your email inbox.
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